Tera ~ Owner & Office Manager
We have a seasoned construction Office Manager with years of experience in the industry. She successfully manages and coordinates all office operations, including accounting, human resources, and marketing. Excels at building and maintaining positive relationships with clients and subcontractors.
Office Managers often wear many hats and are responsible for many important business functions such as Cash Management (often they're responsible for both money coming in and going out the door), Accounting and bookkeeping, Human Resources, Sales, Project Management, and Customer Relationship Management (and employee relationship management!) to name just a few.
Not only are Office Managers involved in these processes, but they can also be closely involved with the interactions between the main company office and all of the job sites, keeping track of project deadlines, project progress, and much more.
Frequently, when office managers come to HevenlyCS looking for help or guidance, it's to understand managing project payment issues through lien rights or how to improve relationships with other contractors on a project. After talking to many of our customers, we've understood the pains felt by office managers who often wear many hats and juggle all of the responsibilities of running a small-to-medium business. For many office managers in the construction industry, finding a solution to non-payment is just a small portion of their overall job.
Skills:
Industry Knowledge: Construction, Estimating, Scheduling, Production, Inventory Management, Profit and Loss Statements, Budgets, Payroll
Technical Skills: Microsoft Office Suite, QuickBooks, Salesforce, SAP, Workday, Primavera, Oracle
Soft Skills: Communication, Leadership, Teamwork, Problem-Solving, Time Management, Organization